Communicating with Clients 101 GROUP COURSE

(2 customer reviews)


Have you received an email from a client and had no idea how to respond? Maybe you typed a response and wondered if you should even send it. Perhaps you need a little help to figure out how to make comments in the manuscript or how to tell a client they need more work on the manuscript before it’s ready for an edit. You may not think too much about this part of the job, but communication is a critical piece. It keeps clients engaged, makes them appreciate you more, encourages them to recommend you to others, and brings them back with more projects.

This course is highly interactive with students communicating back and forth as clients and editors. It covers communication basics, tips, and goals; communication before, during, and after an edit; and how to deal with client issues.

Course Note
Because this course is highly interactive, students are encouraged to do the lessons each week. All assignments are due by Friday of that week in order to have the most group interaction. Homework not sent to the loop by Friday may not be eligible for instructor feedback.

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Instructor: Jenne Acevedo

Format: This is the Group Course format, which includes an online discussion board and instructor feedback. This course will be conducted via Google groups.

Prerequisite: There are no prerequisites for this course.

Level: Beginner

Base price: $119 (members of The Christian PEN receive discounts)

Course length: This course is 4 lessons; it begins on February 7, 2022 and runs until March 21, 2022.

Registration deadline: February 14, 2022

Course Outline: Click to download.

Certificate of Completion: Upon completion of this course, students will earn a course certificate.

(Note: Refunds will not be given for this Group Course after February 4, 2022.)

2 reviews for Communicating with Clients 101 GROUP COURSE

  1. Jessica Houdart

    ​Great course! I feel more confident now in my ability to communicate with my clients and prospective clients. Jenne gave excellent feedback. I especially appreciated the first and last lessons, in which we learned about communicating with prospective clients and certain types of difficult clients.

  2. Lora Doncea

    It exceeded my expectations! Jenne was responsive, helpful, and very wise. I learned a great deal from her! I enjoyed everything about this class. It was interesting, informative, eye-opening, challenging, and it taught me all of the important factors needed for excellent communication with a wide variety of clients. I’ve already applied these principles successfully, and I’m so glad I took this course!

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