Refund Policy

Digital Curriculum: There are no refunds for Digital Curriculum, which are accessible in student accounts within 24 hours.

Webinars: There are no refunds for Webinars, which are accessible in student accounts within 24 hours.

Group Instruction: Refunds will be given up until the Friday before a Group Course begins. An administrative fee of $20 will be deducted from all refunds. No refunds will be given starting on the Friday before a Group Course begins.

One-on-One Instruction: Refunds will be given within three business days from the date of purchase. An administrative fee of $20 will be deducted from all refunds.

All refunds for course registrations are subject to approval. Refund requests must be sent directly to Director@PENinstitute.com.